Dedicated Support for Buyers and Sellers

As Pakistan’s premier multi-vendor spare parts marketplace, our operations team is dedicated to ensuring a frictionless experience across our entire digital infrastructure. Whether you are a mechanic tracking a critical shipment, or a verified vendor needing dashboard support, our team is here to resolve your issue efficiently.

Please select the appropriate channel below so we can route your inquiry to the correct department.

1. Buyer Support (Orders, Tracking & Disputes)

If you have already placed an order, please have your Order ID ready before contacting us.

• Track an Order: Visit Here
• Report a Defective Part / Open a Dispute: If a vendor has shipped an incorrect or damaged item, please contact our mediation team immediately with your Order ID and photographic evidence.
• Buyer WhatsApp Helpline: +92 3284818896
• Buyer Support Email: support@sparepart.pk

2. Vendor Support (For Verified Sellers)

If you are an approved shop owner selling on our platform and need technical assistance with your dashboard, inventory synchronization, or payout schedules:

• Vendor Help Desk: seller@sparepart.pk
• Vendor WhatsApp Priority Line: +92 3284818896

Not a seller yet? Click here to apply for a Verified Vendor Account and start selling nationwide.

3. Corporate Sourcing & Partnerships

For B2B wholesale inquiries, massive industrial sourcing, or business partnerships with SparePart.pk:

• Corporate Email: corporate@sparepart.pk

Operating Hours

Our digital marketplace is open 24/7, but our human support and dispute mediation teams operate during the following hours:

• Monday – Saturday: 9:00 AM – 6:00 PM (PKT)
• Sunday: Closed

Corporate Headquarters

SparePart.pk Operations Center
48/38 Quaid Commercials Sector, E Bahria Town, Lahore, 53720

Note: As a digital marketplace, we do not hold physical inventory or process cash sales at this location. All orders must be placed securely online.